Shipping policy

Buyer Store Shipping Policy

Thank you for shopping with Buyer Store. We are committed to processing and delivering your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–3 business days after payment has been confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During busy periods, promotional sales, or holiday seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery time is usually up to 2 weeks after your order has been shipped.

Please note that delivery times may vary depending on your location, shipping method, courier service, customs processing, and other factors outside our control.

Once your order has been shipped, you will receive a confirmation email with tracking details, where available.

Shipping Locations

Buyer Store currently offers worldwide shipping to many countries and regions.

However, shipping availability may vary depending on the product, destination, courier service, and local delivery restrictions.

If you are unsure whether we can ship to your location, please contact our customer support team before placing your order.

Shipping Rates

Shipping charges are calculated and displayed at checkout before you complete your order.

Free shipping may be available on selected products or qualifying orders.

Any applicable shipping fees, taxes, duties, or customs charges are the responsibility of the customer unless stated otherwise at checkout.

Tracking Information

Once your order has been shipped, you will receive tracking information by email if tracking is available for your selected shipping method.

Please allow some time for tracking updates to appear after the parcel has been dispatched.

Delivery Delays

While we do our best to deliver orders within the estimated timeframe, delays may occasionally occur due to:

Customs processing
Courier or postal service delays
Weather conditions
Public holidays
High order volume
Incorrect or incomplete shipping address
Events outside our control

If your order is delayed beyond the estimated delivery timeframe, please contact us so we can assist you.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

Buyer Store is not responsible for delays, failed deliveries, or lost parcels caused by incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We may not be able to change the address once the order has been processed or shipped.

Lost or Missing Packages

If your order has not arrived and the estimated delivery time has passed, please contact us with your order number.

If tracking shows that the parcel has been delivered, we may ask you to check with your local courier, local post office, household members, building reception, or neighbours.

In some cases, additional proof from the courier or local post office may be required before we can review the issue.